Privacy policy - Terres de France

Adult(s) - Child(s)

Adults

Childs*

* from 0 to 17 years inclusive

In light of the development of new communication tools, it is essential to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal data we collect.

Collection of Personal Data

We may collect the following personal data:

Surname
First name
Postal address
Postcode
Email address
Telephone and/or fax number

This personal data is collected through forms and via the interactivity established between you and our website. We also use cookies and/or log files, as described in the next section, to gather information about you.

Forms and Interactivity

Your personal data may be collected through the following forms:

Website registration form
Order form
Competition or prize draw entry forms

The data collected is used for the following purposes:

Order tracking
Information and promotional offers

Your data may also be collected through the interactivity between you and our website, particularly for:

Comments
Correspondence
Information and promotional offers

Log Files and Cookies

We collect certain information via log files and cookies. This includes:

IP address
Operating system
Pages visited and requests
Time and date of access

The use of these files enables us to:

Improve our service and provide personalised support
Create personalised consumer profiles
Track orders
Generate statistics

We are committed to not selling your personal data. However, we may share this information with third parties for the following reasons:

Consumer profiling
Order fulfilment
Partnerships
Advertising

If you do not wish your personal data to be shared with third parties, you may object at the time of collection or at any time thereafter, as described below.

Right to Object to Telephone Solicitation

Please note that you have a legal right to object to telephone marketing by registering on the BLOCTEL list: https://www.bloctel.gouv.fr/

We are committed to granting you the right to object to and withdraw your consent to the use of your personal data.

The right to object means that users may refuse to have their personal information used for certain purposes mentioned during collection.

The right of withdrawal means that users may request that their personal data no longer appear, for example, on a mailing list.

To exercise these rights, you may contact us:

By post:
Terres de France – Services Web – 42 rue Calmette, 37540 Saint Cyr sur Loire, France

By email:
webmaster@terresdefrance.com

By phone:
+33 (0)2 47 42 39 61

Right of Access

We undertake to recognise a right of access and rectification for any individuals wishing to consult, modify, or delete the data we hold about them.

To exercise this right, you may contact us via the same details as above.

Security

The personal data we collect is stored in a secure environment. The individuals working for us are required to maintain the confidentiality of your information.

To ensure the security of your personal data, we use the following measures:

Network monitoring software
Data backup and recovery systems
Partnerships with trusted service providers
Firewalls, anti-spam, and antivirus protection

We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations that ensure the security of your transactions. However, as no system offers absolute security, some level of risk is always present when transmitting personal information over the Internet.